MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
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Michel Khalaf

82% approve of CEO

68% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Dec 5, 2017
Recommend
CEO approval
Business Outlook

Pros

You can work as much overtime as you want. Work is never ending. You also spend more time at work than anywhere else so you will only be spending money on delivery if you need to eat! Also, if you are good at your job & happy, they’ll force you to train others on it who can’t grasp the process and who refuse to help or be trained properly.

Cons

Many of the managers push for drama & a hostile work environment. Good employees are bullied mercilessly while lesser employees are promoted. Sexism, racism and homophobia are rampant here so unless your a lazy, hetero white male- you will not succeed here. The pay is mediocre and the stress is not worth ever applying here.

3.0
Dec 4, 2017

Meh

Recommend
CEO approval
Business Outlook

Pros

1) Great benefits package 2) Schedule flexibility/ability to telecommute when necessary 3) Generous PTO allotment 4) (Typically) knowledgeable, down-to-earth, competent upper management

Cons

1) Archaic technology - For example, we didn't migrate to Windows 7 until the summer of 2015. 2) In service, we rely a lot on a team of back-end people in India who are very difficult to communicate with and are known for being unable to do their jobs correctly. 3) Inability to get out of our own way when it comes to screwing up service issues on the back end 4) Terrible/useless onboarding process for anyone who's not a Sales Trainee - If you're lucky to get any formal training at all, it won't be even close to thorough enough. 5) For new hires, good luck getting your computer and email running in the first three weeks. 6) Sales employees are treated relatively well. Service employees are treated as disposable. 5) No financial incentives for anyone who works in service, beyond the normal annual bonus that everyone gets. (Some other carriers and GA's give service employees bonuses for client retention/renewals. MetLife does not and probably never will.)

1.0
Nov 1, 2017

No Ethical bones please

Recommend
CEO approval
Business Outlook

Pros

great place to work for white collar criminals

Cons

If you are a Compliance Officer or have worked in the capacity of an auditor, accountant or served in any role that involves having Ethics, this is NOT the place for you. They turn a blind eye towards rules and regulations including upper level management.

Viewing 124 - 126 of 6,429 Reviews

Glassdoor has 8,259 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.