- Executive management has lost touch of what MetLife has stood for, divested core businesses in the U.S. (Brighthouse Financial and MassMutual)
- Work environment was too political, games being played by management and across geography.
- In general, management is resistant to change, hesitant to adapt new technologies into improving existing processes.
- Many teams are siloed.
- Knowledge gap across hierarchy. (Senior management doesn't know what middle management is doing and middle management doesn't know what non-management employees do.)
- Company-wide layoffs disguised as "Transformation" and "LEAN."
- Almost no opportunity for career advancement, would rather hire externally than promote from within.
- Promotions based on who you know rather than the work you do.
- Internal systems occasionally down "for maintenance or updates" during peak business days.
- Lots of smoke and mirrors.