Mercer reviews

Management is absolutely terrible. You can tell they have received no formal leadership training. They are very unprofessional, often criticizing their own staff to each other whilst within ear shot of other colleagues. Very little room for advancement and notorious for underpaying. They expect you to work hard, often late nights but you are offered nothing in return. In fact, there is a culture of slacking off so if you are a hard, reliable worker, you are often laden with more and more responsibility as well as having to pick up other people's slack. The people that ask for help from management when this occurs receive no real help or solutions, just lip service. Also NO RECOGNITION! "Thank you"...how hard is that to say? Also felt that in my line of work, staff were not very knowledgeable and slow to learn.

Leadership is lacking and seem to be paralyzed. We hear Julio say good stuff but it does not seem to be carried through outside the quarterly meetings. We advise clients on how to best manage their talent, and yet we don't seem to follow that advice ourselves. Technology (especially supporting the back office) is outdated.