Mercer reviews

3.7

69% would recommend to a friend

(6,642 total reviews)
avatar

Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Mar 31, 2020

Join at your own risk

Recommend
CEO approval
Business Outlook

Pros

I have none with mentioning.

Cons

Not worth the stress. Leadership structure is constantly quitting. Clients are leaving due to the incompetence. If your considering this company to manage your employee benefits program, it’s not worth the price. The company is selling different business units off.

1.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

fair pay and decent benefits

Cons

Old school company with very dysfunctional senior management team. Got rid of many experienced, talented and tenured colleagues to meet numbers, but no plans to replace bodies or knowledge lost. Key positions are left vacant for over 6 months. Folks like us on the ground are left to suffer the consequence. The good ones (myself included) are bolting with the first opportunity.

1.0
Dec 23, 2019

Not Employee Friendly

Recommend
CEO approval
Business Outlook

Pros

Working remote and some colleagues.

Cons

Verbal abuse goes unchecked. Executive Mgmt decides to offshore work but forces lower level employees to conceal decision from clients and public. Workforce threatened with cancellation of year end vacations to implement delayed decision by executive management of changes in operations. Executive Management reduces year end performance evaluations after evals have been disseminated to workforce then forces middle management to become messenger of the reduction of evaluations. Reduced evaluations have direct impact on compensation increases. One year executive management dictated average performance rating per department. Goes outside firm to fill higher level position. Management plays favorites.

Viewing 88 - 90 of 6,642 Reviews

Glassdoor has 7,711 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.