Mercer reviews

3.7

69% would recommend to a friend

(6,642 total reviews)
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Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Mar 19, 2021

Toxic work culture

Recommend
CEO approval
Business Outlook

Pros

Satisfying to see a finished product/client deliverable Some of the clients are awesome Career opportunities

Cons

Toxic work environment No work life balance The work itself was okay, although, admittedly not super exciting. It feels more like you're in HR, if you're into that sort of thing. You are subject to working 40+ hours during the work week and attached to your laptop, checking emails on the weekends. If you're feeling overwhelmed with the workload, the suggestion from management is to work overtime. Lead consultants who have been with the company for years will never admit they are wrong on anything, and if they have an issue with you or your work, they won't address that fact with you face to face. As an Analyst, if something goes wrong with a client meeting or client deliverable, you are the first one thrown under the bus; being an Analyst at Mercer is a very thankless job. To reiterate the title of this review, the toxic work culture and environment I was in is what ultimately drove me (and many others) away from Mercer. I would not have even considered another role with the company because the culture was so bad, nor would I recommend Mercer to any of my friends/acquaintances. Lastly, the workload and expectations are incredibly (and unnecessarily) stressful and unrealistic. When the solution to being overworked and overwhelmed is to work overtime, something is truly wrong. Personally, I would 100% prefer to spend time with my family at the end of a workday and on weekends, versus stuck in the office or glued to my laptop. Walking away from Mercer was the easiest and most satisfying decision I have made in years.

3.0
Oct 27, 2020
Recommend
CEO approval
Business Outlook

Pros

As a new incoming analyst you will learn a lot about the employer-sponsored health plan space very quickly. You will be involved in every aspect of the client's benefit plans, from strategy to implementation.

Cons

While you initially learn a lot very quickly, after some time it becomes clear that much of the work that you will do is surface level, and it is very hard to find a niche or become an expert on anything at Mercer. This is mainly due to the sheer number of different projects and deadlines that you will be dealing with on a weekly basis. In the end it feels like most people at the company settle into a "jack of all trades, master of none" type role, where you repeat the same projects for the same clients every year.

Viewing 85 - 87 of 6,642 Reviews

Glassdoor has 7,711 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.