Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 146 reviews)); "Great culture and fun to be around space." ((in 122 reviews)); "Good benefits within the company" ((in 67 reviews)); "Great work life balance!" ((in 42 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Constant layoffs, every (6" ((in 46 reviews)); "poor management style and no leadership in DACH / CE" ((in 37 reviews)); "Upper management fire people constantly, constant direction changes, a lot of budget cuts, no clear career path for most." ((in 23 reviews)); "Bad managers seem to be an epidemic here." ((in 18 reviews)); "Los people managers se lavan las manos a la hora del recorte y no hacen su trabajo a la hora de pasar horas facturables." ((in 7 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

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3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Jun 28, 2023

Great company overall

Manager

Recommend

CEO approval

Business Outlook

Pros

Excellent environment, good salaries, challenging projects.

Cons

Lack of planning and vision (now it's changing), not a lot of opportunities to grow

5.0

Oct 31, 2022

Great culture, dated product/processes

Technical staff program manager

Recommend

CEO approval

Business Outlook

Pros

- Open communication culture, including training on it as part of the onboarding (only at some locations, tho) - Genuine care about employee wellbeing - Amazing office space (again, in some locations) - Good benefits, including paid lunch, gym discounts, top-notch medical insurance - Dealing with complex problems, having to scale large teams and integrate new ones - Opportunities to collaborate with multiple areas, which, in turn, are very open to collaboration - ESOP (not sure if still available) - Best D&I team I've ever seen

Cons

- Legacy product with tons of technical debt. - Integration of acquired companies/products extremely messy. Some will have zero cultural fit and/or an horrendous product the org will have to support. - Higher attrition has weakened what once was a strong, healthy culture. - Unnecessarily complex development processes, with no real intention (or knowledge) to transition to leaner, more agile ways of working.

4.0

Aug 4, 2022

Product Manager

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Great environment Full of Opportunities within the company

Cons

Old Infrastructure Huge Monolith Change Adverse People running from Argentina Location du to macro economics Mid Management abuses engineers

Viewing 16 - 18 of 999 Reviews

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Jobs at Medallia

Technical Support, Advocate

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Senior Security Operations Engineer

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Software Engineering, Senior (Cloud Development Foundation)

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Senior AI Systems Engineer, AI Automation, Frameworks & Enterprise Integrations

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