Mastercard reviews

4.1

82% would recommend to a friend

(7,688 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Apr 25, 2013

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent career opportunities and compensation/benefits

Cons

Somewhat stressful. Like all companies in USA hard work/life balance

3.0
Apr 21, 2013

Good company to work for

Recommend
CEO approval
Business Outlook

Pros

The people are very nice, and there is not a lot of back stabbing or competition. The pay is good, and the bonuses are fairly consistent. The business model is built on solid footing. The company is a strong, stable performer and not likely to go anywhere. The suburban location is convenient if you're not in the city, and the company bends over backwards to make the reverse commute easy. There are even buses that go to and from the two nearest train stations in the morning and evening. Ajay (CEO) has made some good improvements to the culture, but change is slow and unsteady.

Cons

The company still has a problem doing anything without a "consensus." The company claims to be "results oriented," but performance reviews still focus on process. (How you do things, not whether you get things done). In the law department, HR puts every lawyer in the same bucket (commercial, litigators, IP) and that means some lawyers are over paid and others are under paid. It's great if you're on one end, miserable on the other. Promotions are a mystery. People who are universally seen (by their peers) as manipulative or lightweight usually get promoted. Many with a long list of accomplishments and the respect of their peers are stuck at entry-level for years. The mystery around promotions and not discriminating between types of lawyers chases a lot of the high performing talent away. Communication is broken. What we do hear is usually gibberish. We won't hear of a promotion, a lateral move or a departure until weeks later if ever. The usual reason, "management didn't want people to get jealous or nervous" makes everyone think management is ashamed of what they did or they are hiding something.

Viewing 7618 - 7620 of 7,688 Reviews

Glassdoor has 9,373 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.