Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

58% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1739) , Sales Associate/Cashier (582) , Retail Sales Associate (485) , Cashier (468) , Merchandise Associate (255) , Associate (231) , Store Associate (152) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 447 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 406 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 378 reviews)); "flexible schedule bc they hire a huge team and could be placed in department or front end" ((in 235 reviews)); "Flexible schedules were great." ((in 170 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 679 reviews)); "Bad management they just want you to stand in one place and will get super mad" ((in 532 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 345 reviews)); "No training and expect us to learn quick and be perfect." ((in 104 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 76 reviews))

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Marshalls

Marshalls reviews

Compare reviews

3.4

58% would recommend to a friend

(7,618 total reviews)

Ernie Herrman

55% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Jun 28, 2010

Meh.

Service desk/cashier

Recommend

CEO approval

Business Outlook

Pros

You can take time off very easily and it can be a very amusing job. There are also 20% off days.. which is okay. You do get good experience with dealing with annoying people.

Cons

Where to begin. Horrible salary. I'm currently getting paid a quarter over minimum after working there for two years. I don't get many hours despite my open availability. Management sucks. You have to ask customers to open TJX rewards cards, which no one wants to open. Customers are extremely rude and they are always trying to get discounts on the merchandise. The store is always dirty. They never have enough employees working. Not a great working atmosphere. Employees are extremely dumb (they are the people everyone talked s**t about in high school). Overall not great.

5.0

Jun 3, 2010

marshalls employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun work environment , good hours,

Cons

I really loved my job at marshalls so nothing

4.0

May 30, 2010

employer review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very nice place to work, good working condition, people are treated fairly and good customer service plenty of room to move up if you disire.

Cons

need more full time associates vs. part timers. better pay scale to attract more qualify perople. need more payroll to staff adequately run a store.

Viewing 7594 - 7596 of 7,618 Reviews

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Jobs at Marshalls

Loss Prevention Specialist

Merchandise Associate