Marshalls reviews

3.4

58% would recommend to a friend

(7,618 total reviews)
avatar

Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Oct 9, 2010
Recommend
CEO approval
Business Outlook

Pros

co-workers behind the scenes are good people who work very hard for pennies and receive not one benefit. they always have openings since on average people stay a couple of months until they can find a real job that pays a real wage with enough hours to buy groceries that week. few employees have the skills that would help them move on, so those that stay are the slugs, the recent immigrants or those with a sweet deal doing bare minimum. since everyone is p/t, you're lucky if you work 18 hrs a week, the bright side of that is you have enough time to continue your search for a real job and get out of there.

Cons

dismal management,no training. they are more concerned with hangers then ringing sales, so if you're that customer complaining about the lines, bla bla, figure out what's going on and take your complaining to management not at the new person trying to help you. back breaking work if you are not at the registers. did i mention minimum wage, no benefits, a 10% discount on crap merchandise? my cat would do a better job running the place and would have more respect for employees. schedules are meaningless since they change them at will almost everyday and then they don't tell you! what's your point? I've witnessed grown people in tears because their schedule was changed and they were not told, they 'missed work' and then they received a warning...? another fine example of unqualified management. their mission statement is 'the economy is terrible and if you don't like it here, there are 100 people wanting this job' they should frame it.

1.0
Oct 5, 2010

Worst Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

loved being able to help customers with questions on helping to find an item.bringing out new merchandise so that it gets shopped

Cons

Management is aweful.I can understand that they are high up but when you dont have proper coverage you expect management to either fill the coverage or come and help us out.

2.0
Sep 13, 2010
Recommend
CEO approval
Business Outlook

Pros

good working environment helpful fellow employees can be a little fun if u make it to be

Cons

low pay for the amount of work we do long hours short breaks

Viewing 7588 - 7590 of 7,618 Reviews

Glassdoor has 7,832 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.