Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

58% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1739) , Sales Associate/Cashier (582) , Retail Sales Associate (485) , Cashier (468) , Merchandise Associate (255) , Associate (231) , Store Associate (152) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 442 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 393 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 384 reviews)); "flexible schedule bc they hire a huge team and could be placed in department or front end" ((in 223 reviews)); "Flexible schedules were great." ((in 172 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 683 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 358 reviews)); "No training and expect us to learn quick and be perfect." ((in 92 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 73 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 70 reviews))

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Marshalls

Marshalls reviews

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3.4

58% would recommend to a friend

(7,618 total reviews)

Ernie Herrman

55% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Mar 3, 2026

Nice environment

Admin coordinator

Recommend

CEO approval

Business Outlook

Pros

Good hours Not so busy Good management

Cons

Fast base Not a lot of challenges in the role

3.0

Mar 2, 2026

Good for someone just starting out

Cashier

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, can train in multiple departments, and 45 minute lunch plus a required 15 minute break

Cons

long hours standing, heavy micromanaging on making people sign up for the credit card.

3.0

Feb 26, 2026

Great Coworkers, Unrealistic Standards

Womens coordinator

Recommend

CEO approval

Business Outlook

Pros

- Great, hardworking coworkers (for the most part) - Flexibility with one's schedule (ideal job if you're a student)

Cons

- Overworked & underpaid!!! - Little to hours if you're part time (depending on the season) - Employees are not properly trained

Viewing 70 - 72 of 7,618 Reviews

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Jobs at Marshalls

Loss Prevention Specialist

Loss Prevention Detective

Merchandise Associate