Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 34 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Supportive and friendly colleagues" ((in 12 reviews)); "The benefits and hours are good." ((in 9 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 8 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Several managers appear to lack even basic people" ((in 14 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

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3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

1.0

May 26, 2022

Worst Cruise Line Ever

Business development

Recommend

CEO approval

Business Outlook

Pros

Great Discounts for cruises cause no one wants to pay to go

Cons

The management team will literally sit back and enjoy the sunset with their expensive Italian espresso and watch their team DROWN before them. Training is very much sink or swim in which you better make friends with veterans because they are the only ones that will help you. -There are no coachings or any other type of performance review which makes all the more difficult to know where you stand with the company performance wise

1.0

Apr 11, 2022

Terrible

Cruise consultant

Recommend

CEO approval

Business Outlook

Pros

The only pro is that you could work the job from home.

Cons

Probably the worst company I've ever worked for. Incredibly disorganized, no easy or open lines of communication between different departments so questions would go unanswered for days/weeks or never get answered at all. Managers were not great and constantly changing. Thought it would be fun helping others book trips but it was constantly a stressful, disorganized mess.

1.0

Oct 11, 2019

if you like to be under pressure, stressed out and underpaid, apply here

B2c agent

Recommend

CEO approval

Business Outlook

Pros

there are no pros to working at MSC

Cons

they are secretive about the pay, they hide all the numbers, you NEVER know what your paycheck is going to be until you get it in your account and if its wrong, it will not be fixed.

Viewing 16 - 18 of 307 Reviews

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Jobs at MSC Cruises

Outside Sales Representative

Payroll Administrator

Loan Officer Assistant