Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 34 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Supportive and friendly colleagues" ((in 12 reviews)); "The benefits and hours are good." ((in 9 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 8 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Several managers appear to lack even basic people" ((in 14 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

2.0

May 23, 2023

Not a good company to work for

Cudtomer service

Recommend

CEO approval

Business Outlook

Pros

Can’t think of anything good

Cons

Bad management, a lot of bullying, people treated differently and compared to others

MSC Cruises Response

Good afternoon, Thank you for sharing your feedback. We take your concerns seriously and apologize for any negative experiences you had. We strive to create a positive, inclusive work environment and do not tolerate bad management or bullying. We would appreciate more specific details so we can address the issues effectively. If you could please reach out to our HR department or provide more information on Glassdoor, that would be greatly appreciated. Your feedback helps us make necessary changes for a better work environment. Sincerely, Danielle

1.0

May 6, 2023

Company to avoid

Senior finance manager

Recommend

CEO approval

Business Outlook

Pros

International company Group with diversified activities

Cons

No management Led by incompetent italians No organisatiional structure No flexibility No evolution/progression possible No benefits vs MSC Group

2.0

Jan 6, 2022

No rights no rules

Boutique associate

Recommend

CEO approval

Business Outlook

Pros

Easy get , they are always need new people)))) Good team, really good people all around

Cons

You don't have your voice. Even if manager across the line, - you can't stay against his words, even if he is lier & thief) Only one person can change your way there, its never works good...

Viewing 28 - 30 of 307 Reviews

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Jobs at MSC Cruises

Outside Sales Representative

Payroll Administrator

Loan Officer Assistant