Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 176 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The training they provide is good." ((in 104 reviews)); "All good and great team" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 91 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 100 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 38 reviews))

Lush reviews

Compare reviews

3.7

58% would recommend to a friend

(2,210 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 25, 2016

Life on the shop floor.

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Lovely staff. My work mates and I ended up becoming good friends. You sometimes get to take home broken products.

Cons

There was very little opportunity to progress within the company. When an opportunity did arise I was expected me to commute great distances on a small salary and, once there, to effectively train up a new manager (effectively doing her job for her) whilst earning a lot less than her.

4.0

Mar 13, 2016

Great if you like to talk!

Christmas temp sales assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly staff Free products Generous employee discount Opportunity to progress Encouraged to engage in genuine conversations with customers Nice environment

Cons

Sometimes a struggle to guarantee enough hours, many contracts begin at 4 a week with the option of being able to cover others/take on more shifts if extra staff is needed

5.0

Mar 8, 2016

The most enjoyable job I've ever had

Sales

Recommend

CEO approval

Business Outlook

Pros

Fantastic training. The best managers I've worked for. Friendly team. Incredible products. Brilliant employee benefits. Good wage.

Cons

Some communication lost in translation when filtered through supervisory team. With most contracts being part time, it does give opportunity for bitchiness when some team members aren't around - as the team is made up by a large amount of part time staff, there's increased chance of characters clashing with one another, especially as those hired typically have strong personalities. Full time contracts not available until senior level.

Viewing 2122 - 2124 of 2,210 Reviews

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Life on the shop floor.

Great if you like to talk!

The most enjoyable job I've ever had

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