Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 176 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The training they provide is good." ((in 104 reviews)); "All good and great team" ((in 102 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 91 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 100 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 38 reviews))

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Lush

Lush reviews

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3.7

58% would recommend to a friend

(2,210 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 24, 2025

Absolute nightmare.

Floorleader

Recommend

CEO approval

Business Outlook

Pros

Makes it easy to make friends since you trauma bond with your coworkers.

Cons

Terrible pay, no upward mobility unless you win the popularity contest, and awful managers. Rampant discrimination and retaliation and high turn-over, with no respect for tenure or skillset. Expect no support whatsoever from the company, and they’re quick to tell you to “exit the business” if you share any concerns.

5.0

Dec 23, 2025

Best work environment I’ve ever had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

3.0

Dec 22, 2025

Okay

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

A lot of freebies, nice coworkers

Cons

Management tend to micro manage.

Viewing 82 - 84 of 2,210 Reviews

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Absolute nightmare.

Best work environment I’ve ever had

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