Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

567 reviews
5.0
Mar 18, 2025

Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free access to learning platforms Daily lunch Lunch on Luno ( Friday) Company transport Working from home

Cons

No provident fund Medical Aid contribution could be more

avatar
Luno Response
1y
Thank you for sharing your experience at Luno! We’re glad to hear that you appreciate the learning opportunities, daily lunches, company transport, and the flexibility of working from home. Providing valuable benefits to our employees is something we continuously strive for. We acknowledge your feedback regarding the provident fund and medical aid contribution. We regularly review our benefits to ensure they align with the needs of our team, and we’ll take your input into consideration as we explore future improvements. We appreciate your contributions and your time with Luno—thank you for being part of our journey!
4.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture at a company that cares for its staff.

Cons

Glass ceiling within the customer success environment

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Luno Response
1y
Thank you for sharing your experience at Luno! We’re delighted to hear that you felt supported and valued within our company culture. Creating an environment where our team members feel cared for is a top priority for us. We acknowledge your feedback regarding growth opportunities within the Customer Success environment. We are continuously looking for ways to improve career progression paths and ensure all teams have the opportunity to grow within the company. Your input is valuable, and we’ll take it into account as we refine our approach to internal mobility. We appreciate your contributions during your time with us and wish you all the best in your future endeavours!
3.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Per the title, your peers will be some of the best you'll ever encounter in multiple lifetimes, highly skilled, motivated and collaborative! The domain is also very exciting, and for the most part Luno is a shining light of ethics and care in what is often a daunting industry with many dodgy players. Depending on your role you will find growth that you simply won't find elsewhere, guaranteed.

Cons

An executive team that by and large are completely out of touch with their core markets, their people and the promise that crypto holds. Focusing on turning a quick buck through launching tons of tokens like every other player does and completely losing sight of their own vision. The product team is particularly poorly represented at exec level.

avatar
Luno Response
1y
Thank you for taking the time to share your experience at Luno. We truly appreciate your dedication and the years you spent contributing to our success. We’re delighted to hear that you found Luno’s culture collaborative and inspiring, and that your peers made a lasting impact. We take great pride in fostering an environment where talented individuals can grow and thrive. It’s also encouraging to hear that our ethical approach in the industry stood out to you. That said, we acknowledge your concerns about the strategic direction and representation of the product team at the executive level. Your feedback is important, and we recognise the need to balance innovation with staying true to our core vision and markets. We’ll take this into account as we continue to evolve, ensuring we align with our mission while making decisions that support long-term success. We value the impact you’ve made during your time here and appreciate your honest insights. Wishing you all the best in your future endeavours, and thank you for being a part of Luno’s journey.
Viewing 52 - 54 of 567 Reviews

Glassdoor has 583 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.