Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (13) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 124 reviews)); "Great people to work with" ((in 68 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 35 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews)); "It's a great team to be a part of!" ((in 28 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Lack of job security." ((in 6 reviews)); "Absolutely toxic management." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

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Luno reviews

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4.4

95% would recommend to a friend

(566 total reviews)

James Lanigan

97% approve of CEO

77% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 566 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

566 reviews

5.0

May 29, 2026

People-first culture with good growth opportunities

Investment banking analyst

Recommend

CEO approval

Business Outlook

Pros

People first company Growth opportunities

Cons

Nothing comes to mind at the moment

5.0

May 21, 2026

Great people and culture, but salary negotiations lack clarity

Customer service

Recommend

CEO approval

Business Outlook

Pros

people, culture, business & career

Cons

The salary negotions at the end of the year

5.0

May 6, 2026

Fully remote with a caring work environment and great benefits

Product marketing specialist

Recommend

CEO approval

Business Outlook

Pros

- Fully remote working - Thriving environment - Great work benefits - Company that cares - Awesome community

Cons

- N/A, N/A, N/A, N/A, N/A

Viewing 1 - 3 of 566 Reviews

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People-first culture with good growth opportunities

Great people and culture, but salary negotiations lack clarity

Fully remote with a caring work environment and great benefits

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