L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Amazing product "Green" company Organic Relaxing environment Loyal customer base Strong Human Resourses department Strong learning and development team Large presence in the social media world

Cons

You have to wear ridiculous aprons that no one looks right in They have a delusion of what "luxury" is It feelsl impossible to meet their demands and standards No incentives for the sales people other then a bonus that is impossible to reach The gratis is one product every couple months that is chosen for you by marketing They treat their customers like gold and their employees like coal

3.0
Mar 3, 2016

Beautiful Brand, Transient Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

L'OCCITANE is a beautiful brand, with an incredible team of dedicated people working at the factory, local and middle levels. The values of the brand - respect, traceability - flow through to day to day life. The quality of the products stand up to the test of time, and that makes it easy to be proud to say you work there.

Cons

Management is a mess. Leaders change teams and regions so quickly, it's like Game of Thrones. Nepotism wins out too often over experience, which results in large teams of people who feel lost or aimless or like they are smarter than their manager (and often are) - and feel under appreciated for the long hours they put in to bring campaigns to life.

2.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Very little. Gratis is probably the only thing I can think of, oh and samples...

Cons

Where do I start... SM is horrible and has no idea what's going on. Management comes to the store too basically tell u how to do your job by being incredibly pushy towards the customer, and when u know yr a great seller, and know your customers well that is incredibly insulting. And they also don't realize why some stores don't make their numbers... Oh hey maybe because the goal is too high. Ooh and maybe it's because u have an employe that is basically doing w.e she wants and getting away with it because management doesn't bother to care what's going on if it doesn't have to do with sales. I can go on and on but it wouldn't matter any way...

Viewing 76 - 78 of 1,111 Reviews

Glassdoor has 1,984 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.