Does L'Occitane pay their employees well?

According to anonymously submitted Glassdoor reviews, L'Occitane employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at L'Occitane. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at L'Occitane?

47% of L'Occitane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated L'Occitane 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at L'Occitane?

Sales Associate (129) , Beauty Advisor (124) , Store Manager (73) , Vendedor (52) , Part Time Sales Associate (48) , Assistant Manager (39) , Boutique Manager (25) , Gerente (22) , Manager (20) , Analista Pleno (18) , Gerente De Loja (17) , Sales Associate/Keyholder (17) , Sales Assistant (15) , Senior Sales Associate (15) , Vendedor Comercial (15)

What are the pros of working at L'Occitane according to real employee reviews?

"great people to work with and understanding" ((in 56 reviews)); "they had good pay and bonus" ((in 45 reviews)); "great benefits and perks (including 50% off on products)" ((in 39 reviews)); "Free products and summer hours" ((in 36 reviews)); "Provided good training and how to serve customer." ((in 34 reviews))

What are the cons of working at L'Occitane according to real employee reviews?

"Bad management and very unorganized." ((in 75 reviews)); "District managers have very little experience other than running a store by themselves or a few employees." ((in 59 reviews)); "Bad upper management, understaffed, under compensated for amount of work for position, was responsible for higher level position work" ((in 44 reviews)); "Low salary and many ad" ((in 35 reviews)); "long hours with no customers coming in" ((in 24 reviews))

What are employees saying about L'Occitane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about L'Occitane layoffs and their outlook for job security at L'Occitane in 2026.

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L'Occitane

L'Occitane reviews

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3.3

47% would recommend to a friend

(1,111 total reviews)

Reinold Geiger

78% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 2, 2016

Store employees are always at a loss

Sales associate

Recommend

CEO approval

Business Outlook

Pros

OK pay, OK gratis, great discount

Cons

1. Corporate is OUT OF TOUCH. There is not communication with the stores. 2. Scheduling is horrible - i.e., Inventory on the same day as a shipment AND a transfer. Who does that? 3. Will only send one product so we are overstocked on some and never stocked on any - LOOK AT THE SALES records before you ship stuff. 4. Corporate is just a bunch of interns - free labor and useless who think they've made it big. 5. Divine goals - you can NOT force someone to buy $110 face cream if they can't afford it. Leverage your other skin care for God's sake? Shea and Immortelle just sort of sit there and there is no incentive to sell it. 6. No health benefits and will do everything possible not to give them.

1.0

Jan 28, 2016

Boutique Manager

Boutique manager

Recommend

CEO approval

Business Outlook

Pros

Great team members and family feel at the store-level. Great camaraderie between managers of different stores across Canada.

Cons

DMs are inexperienced and make daily life in the boutiques very stressful. There is no support at all from head office. It is as if no one at Head Office is competent and so they turn on the boutique managers across canada and blame them so as to hold on to their own jobs. It's very weird and sad for the managers. Although it is nice to have the national sales conference every year where managers can confide in each other of how badly the company treats them.

1.0

Dec 9, 2015

Horrible

Pt sales associate

Recommend

CEO approval

Business Outlook

Pros

Products, gratis, samples, fragrance is lovely! As far as more pros I think I was nice enough to write whatever i did.

Cons

Employees are a bunch of aholes. They hve no standards of who they should hire. Seniority employees will treat the newbies so poorly. I was treated so bad by a fellow employee I tried to be patient but eventually I quit. Plz Dnt bother working at the Schaumburg, IL store!

Viewing 67 - 69 of 1,111 Reviews