Where does one begin? First of all, this is a French company that takes advantage of our unjust minimum wage system within the United States. At my particular location and from what I have heard from other former L'Occitane employees-- they do not hire Full- Time unless you are working at a high volume location (if that). They give you no more than 10- 11hrs minimum or 16-18hrs max a week at the highest. If you know retail, then you know this hiring scheme is done in the U.S. so companies do not have to pay out any benefits to their hard working employees, which is BS.
They WILL penalize you by sabotaging hours if you are not able to live up to their standards for sales. Trying to sell 3 small ramekin-sized "anti- aging" face creams at $110 a pop is very difficult to do in an erratic economy, and they are so out of touch with this reality that it is absolutely mind- blowing.
Most importantly, they are pawning themselves off as a "natural" and "organic" skin care line, in the height of the natural beauty and food trend at the moment, to which, they are not. This is something that perhaps I have the most problem with working here. I do not feel comfortable LYING to customers about this. Please, please DO YOUR RESEARCH, PEOPLE. There are several videos on Youtube and Google that dispute L'Occitane's claim of being "All Natural". They are getting away with it and it's disgusting.
Another thing I have a problem with is the fact that they claim to give a percentage of their money back to these poor, indigenous women of Burkina Faso who source their Shea Butter that they then put into the products of . I can assure you that at $2 billion dollars in profit, their "give back" is not nearly enough.
Minor- Mid Level issue: They use a completely OUTDATED POS system. It makes having to do transactions very difficult to make. You can definitely tell where this company chooses to spend money and where they do not.
