Pros
Good salary with potential for bonus, although this was often an empty promise as targets were set unrealistically high. Amazing products at a reasonable price. Staff discount on products, although this was only 20%, once a month.
Cons
The whole infrastructure of the company needs to change. All direction comes from Italy, so you are constantly receiving incorrect information, mixed messages, terrible communication, and lack of response to appeals for support. Product launches are always terribly organised and changes are made far too often to be able t to keep up with. The area manager was absolutely awful. You felt condescended, undermined and undervalued. Being spoken to like you're a child and only ever given negative feedback and told you're not good enough, then expected to keep morale high. You were ignored when you approached for help in times of stress or when having difficulties with colleagues or situations. Disciplinary procedures are not followed properly, and if someone in senior management takes a disliking to you for speaking up for your beliefs about the welfare of your team, you'll be out before you know it. Pay or payslips never arrived on time. Training is awful, no basic product training given to management and only five days of management training given rather than three weeks as is expected then thrown in to run a brand new store just weeks before Christmas. Genuinely the worst experience of my working life.