Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

66% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (556) , Sales Associate (285) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (152) , Customer Assistant (97) , Retail Assistant (93) , Retail Sales Assistant (88) , Customer Service (80) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 380 reviews)); "Good benefits including discount and pension and sabbatical." ((in 375 reviews)); "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." ((in 346 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 203 reviews)); "Great staff and colleagues." ((in 192 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 308 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 246 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 170 reviews)); "Low salary and lots of work." ((in 62 reviews)); "No career progression at all" ((in 53 reviews))

Skip to content Skip to footer

Notifications

John Lewis & Partners

John Lewis & Partners reviews

3.8

66% would recommend to a friend

(5,066 total reviews)

Jason Tarry

87% approve of CEO

45% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Apr 18, 2026

MA role

Merchandising assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible working, varied tasks, support is dependent on management

Cons

Pay progression is hard if you stay in the same role

4.0

Apr 17, 2026

2 years at JL&Partners Leeds

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Solid quality work for me for a couple of years. I started as a kitchen temp and then was hired permanently. Moved down into retail and sales in the electronics department and enjoyed my time there. Good people and the general consensus is that they treat their employees well, which I can't dispute. I was paid on time and there was ease of communication between services, staff, employees etc

Cons

It is a bit of a cog in the machine situation, unless you live and breathe it you may find it hard. The 'partner' thing is really only a tag. Then again it's a large company, and to be expected.

3.0

Apr 15, 2026

Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay in London Overtime available Discount

Cons

Bad management- like to micromanage

Viewing 19 - 21 of 5,066 Reviews

Jobs at John Lewis & Partners

Retail Media Sales & Planning Assistant

Customer Delivery Hub, Driver Installer

Newcastle upon Tyne, England

£30K - £41K /yr

(Employer provided)

View job

Customer Delivery Hub, Driver Installer

Newcastle upon Tyne, England

£30K - £41K /yr

(Employer provided)

View job

Retail Media Marketing Activation Manager – Technology

John Lewis & Partners reviews FAQs

Reviews John Lewis & Partners reviews

John Lewis & Partners

John Lewis & Partners reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

MA role

2 years at JL&Partners Leeds

Okay

Jobs at John Lewis & Partners

John Lewis & Partners reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at John Lewis & Partners

John Lewis & Partners reviews FAQs