Is IGT a good company to work for as a Computer Support Analyst?

Computer Support Analyst professionals working at IGT have rated their employer with 3.6 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of IGT employees being 3.4 out of 5 stars. Search open Computer Support Analyst Jobs at IGT now and start preparing for your job interview by browsing frequently asked Computer Support Analyst interview questions at IGT .

Does IGT pay Computer Support Analyst employees well?

Computer Support Analyst professionals rate their compensation and benefits at IGT with 3.6 out of 5 stars based on 36 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Computer Support Analyst salaries and benefits at IGT .

What are the top reviewed jobs at IGT?

Software Engineer (102) , Field Service Technician (52) , Process Associate (49) , Project Manager (45) , Computer Operator (36) , Senior Software Engineer (33) , Manager (29) , Systems Engineer (27) , Software Developer (25) , Software Engineer II (23) , Customer Service Representative (22) , Intern (20) , Engineer (15) , Field Service Technician II (14) , Software Engineer IV (14)

What are the pros of working at IGT according to real employee reviews?

"Health benefits are good but not as good as they used to be." ((in 169 reviews)); "Company has been real good about keeping a good work/life balance" ((in 94 reviews)); "Good culture and perks." ((in 50 reviews)); "Worked with some great coworkers" ((in 46 reviews)); "Good work environment and work friendly." ((in 38 reviews))

What are the cons of working at IGT according to real employee reviews?

"Poor management of time and resources" ((in 140 reviews)); "And salary for the klm process is low..." ((in 71 reviews)); "Pay is low to start and I had to really fight to get fair raises." ((in 60 reviews)); "Crappy upper management, weak QA management" ((in 55 reviews)); "Frequent layoffs (up to 3x a year)" ((in 46 reviews))

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IGT Computer Support Analyst reviews

3.6

98% would recommend to a friend

(36 total reviews)

Nick Khin

Not enough data to show CEO approval

52% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Work/Life balance

3.7

Senior management

3.6

Culture & values

3.6

Compensation and benefits

3.1

Career opportunities

Computer Support Analyst employees have rated IGT with 3.6 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Computer Support Analyst professionals have a good working experience there. IGT is rated in line with the average (within 1 standard deviation) by Computer Support Analyst professionals compared to other employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

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Gender

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Parent or family caregiver

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Reviews by job title

36 reviews

3.0

May 14, 2024

Good job, poor management

Computer operator

Recommend

CEO approval

Business Outlook

Pros

The actual work is easy to get the hang of and the coworkers are nice. Schedule is also pretty great.

Cons

Unreasonable management. Despite being a small office, management is very top-down control with little to no room for discourse about any policy changes. They actually pride themselves on being akin to Amazon.

4.0

Apr 21, 2024

Internal IT

Computer operator

Recommend

CEO approval

Business Outlook

Pros

It has really good benefits

Cons

It is located in an inconvenient location

3.0

Mar 30, 2024

Was better as GTech

Computer operator

Recommend

CEO approval

Business Outlook

Pros

Job security and easy to follow procedure/checklist workday

Cons

High turnover because of 12 hour shifts

Viewing 7 - 9 of 36 Reviews

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IGT Computer Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good job, poor management

Internal IT

Was better as GTech

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