Is IGT a good company to work for as a Computer Support Analyst?

Computer Support Analyst professionals working at IGT have rated their employer with 3.6 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of IGT employees being 3.4 out of 5 stars. Search open Computer Support Analyst Jobs at IGT now and start preparing for your job interview by browsing frequently asked Computer Support Analyst interview questions at IGT .

Does IGT pay Computer Support Analyst employees well?

Computer Support Analyst professionals rate their compensation and benefits at IGT with 3.6 out of 5 stars based on 36 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Computer Support Analyst salaries and benefits at IGT .

What are the top reviewed jobs at IGT?

Software Engineer (102) , Field Service Technician (52) , Process Associate (49) , Project Manager (45) , Computer Operator (36) , Senior Software Engineer (33) , Manager (29) , Systems Engineer (27) , Software Developer (25) , Software Engineer II (23) , Customer Service Representative (22) , Intern (20) , Engineer (15) , Field Service Technician II (14) , Software Engineer IV (14)

What are the pros of working at IGT according to real employee reviews?

"Health benefits are good but not as good as they used to be." ((in 169 reviews)); "Company has been real good about keeping a good work/life balance" ((in 94 reviews)); "Good culture and perks." ((in 50 reviews)); "Worked with some great coworkers" ((in 46 reviews)); "Good work environment and work friendly." ((in 38 reviews))

What are the cons of working at IGT according to real employee reviews?

"Poor management of time and resources" ((in 140 reviews)); "And salary for the klm process is low..." ((in 71 reviews)); "Pay is low to start and I had to really fight to get fair raises." ((in 60 reviews)); "Crappy upper management, weak QA management" ((in 55 reviews)); "Frequent layoffs (up to 3x a year)" ((in 46 reviews))

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IGT Computer Support Analyst reviews

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3.6

98% would recommend to a friend

(36 total reviews)

Nick Khin

Not enough data to show CEO approval

52% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Work/Life balance

3.7

Senior management

3.6

Culture & values

3.6

Compensation and benefits

3.1

Career opportunities

Computer Support Analyst employees have rated IGT with 3.6 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Computer Support Analyst professionals have a good working experience there. IGT is rated in line with the average (within 1 standard deviation) by Computer Support Analyst professionals compared to other employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

36 reviews

3.0

Oct 30, 2024

Warsaw Low Salary

Computer operator

Recommend

CEO approval

Business Outlook

Pros

If you do your tasks at a time and report system problems efficiently you got a peacefull job without troubles with Supervisor

Cons

Warsaw branch pays Very bad, we got a big employees rotation and low morale.

4.0

Sep 10, 2024

Mostly stable

Computer operator

Recommend

CEO approval

Business Outlook

Pros

24/7 casino support. Job is stable, remained working all through the lockdowns of 2020. 12 hour shifts allow for a decent amount of downtime, take online courses or watch videos in between calls and reports.

Cons

Difficult to get time off, (need a month's advance notice) and very little chance for advancement or even changing schedule. Job was described as "dead end" when I was hired

4.0

Sep 8, 2024

Not too bad

Computer operator

Recommend

CEO approval

Business Outlook

Pros

- Good work-life balance - Easy workload - Hybrid work

Cons

- No real upward mobility

Viewing 4 - 6 of 36 Reviews

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IGT Computer Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Warsaw Low Salary

Mostly stable

Not too bad

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