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      Holland America Line

      Engaged Employer

      Holland America Line reviews

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      3.4

      49% would recommend to a friend

      (646 total reviews)

      Beth Bodensteiner

      74% approve of CEO

      54% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      646 reviews
      2.0
      Dec 27, 2017

      Unreliable Management - the reasons people hate corporations

      Personal cruise consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cruises yearly, Paid Vaca, work from home

      Cons

      You may not get paid on time and don't expect them to tell you in advance. You may not get paid at all, it's up to you to catch their mistakes. Supervisors don't know much more than you, need to break chain of command to get results. They set rules but don't want to follow them.

      1.0
      Jul 27, 2017

      Hamster in a wheel as Reservation Sales Agent 1

      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, reward cruise after 1 year

      Cons

      The HAL web site is down all the time so irate "guests" and travel agents calling in all the time to complain. Constant phone calls with unfriendly and stuck-up travel agents. Very little commission ($1 per booking if deposit made). Minimum wage, long hours on phone with very restrictive lunch and break time. Micro-mgmt. from supervisors. Lots of information given during interview and training as far as potential for moving to another dept after one year but that doesn't happen. Also, so-called employee free cruise after 1 year but if your cabin is needed on the ship, you get bumped for paying guests.

      2.0
      Oct 26, 2015

      Think twice before accepting a position there

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      4/10 work schedule option, you have every other Friday off. Discount on cruises Cafeteria staff is nice and the food is good.

      Cons

      Management is unwilling to change and accept feedback by employees Departments are unwilling to work together for the same goal/project Business professional attire Work environment is very old and stale No room for growth Unfriendly co-workers, most start as a customer service rep and wait years to move. If someone comes in from the outside, you're look upon has an "outsider". HR is not helpful or knowledgeable in explaining health benefits

      Viewing 13 - 15 of 646 Reviews
      Related searches: Holland America Line jobs | Holland America Line salaries | Holland America Line benefits | Holland America Line interviews
      ReviewsHolland America Line reviews

      Glassdoor has 952 Holland America Line reviews submitted anonymously by Holland America Line employees. Read employee reviews and ratings on Glassdoor to decide if Holland America Line is right for you.