Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 59 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 48 reviews)); "Work from home, steady income, financially strong company" ((in 28 reviews)); "coworkers are nice and helpful" ((in 14 reviews)); "Great workplace and team." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 56 reviews)); "Sharing a room and low pay" ((in 42 reviews)); "Long hours and no rest" ((in 28 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

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3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

3.0

Jul 13, 2010

Holland America, Staff Accountant

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

The people who work at Holland America are very nice and easy to get along with. Great work environment. Room for advancement if you are a talented employee. They tend to promote from within.

Cons

The salary is average compared to the cruise industry but is below average for the staff accountant field in general. Benefits could be better. Dress code is behind the times.

5.0

Jun 26, 2010

Great place to work and advance.

Operations support specialist

Recommend

CEO approval

Business Outlook

Pros

Holland America is a great place to work because of the people; it is like a big family. HAL promotes from within so there are a lot of opportunities to advance.

Cons

Just as in any work place sometimes management fails to make the best decisions and sometimes fails to ask advice of the people who have more information.

2.0

Jun 17, 2010

Was hoping for much more

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*Business trips are great *Because of the lack of communication, I have a lot of autonomy in my work

Cons

*Lack of communication and company strategy *Technology is very weak, very difficult to report on anything *Heirarchy has a military air to it *If you're young, this place will only frustrate you with red tape *Not a supportive community

Viewing 640 - 642 of 646 Reviews

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Associate Data Scientist

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Holland America Line

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Ratings by category

Ratings by demographic groups

Reviews by job title

Holland America, Staff Accountant

Great place to work and advance.

Was hoping for much more

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