Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 59 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 48 reviews)); "Work from home, steady income, financially strong company" ((in 28 reviews)); "coworkers are nice and helpful" ((in 14 reviews)); "Great workplace and team." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 56 reviews)); "Sharing a room and low pay" ((in 42 reviews)); "Long hours and no rest" ((in 28 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

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3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

5.0

Mar 20, 2012

They are always encouraging you to do better

Reservation agent

Recommend

CEO approval

Business Outlook

Pros

The supervisors are always willing to help you out and motivating you to do better in any situation. They got your back.

Cons

The help desk where the leads work are not always willing to take bad calls that have escalated to them.

3.0

Sep 30, 2011

hal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

get to travel around the world

Cons

they dont communicate well to their employees

3.0

Sep 15, 2011

They trade in the glamour of the industry and short you on everything else.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great end product depending on job - chance to travel peers are great a lot of pride

Cons

too many accountants in leadership positions change is slow lots of long term employees who already quit but forgot to tell anyone loyalty is celebrated over performance

Viewing 625 - 627 of 646 Reviews

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Jobs at Holland America Line

Associate Data Scientist

Email Marketing Specialist

Business Development Manager - Mid-Atlantic Region

Manager, Financial Reporting -Port Operations

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Holland America Line

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Ratings by category

Ratings by demographic groups

Reviews by job title

They are always encouraging you to do better

hal

They trade in the glamour of the industry and short you on everything else.

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