Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 30 reviews)); "Great workplace and team." ((in 16 reviews)); "coworkers are nice and helpful" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "Long hours and no rest" ((in 29 reviews)); "Low salary compared to other competitors" ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

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3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

5.0

May 5, 2012

Great opportunity to travel and play music

Musician

Recommend

CEO approval

Business Outlook

Pros

I made a good amount of money just playing music everyday. The other musicians were a great bunch to work with. I had a good amount of free time to explore various countries. Musicians had full access to all of the food outlets.

Cons

You never had a day off during your entire contract. With that said, you could only work a maximum of 5 hours per day.

3.0

Apr 5, 2012

Good place to work with minimal advancement opportunities.

Seabourn reservations sales agent

Recommend

CEO approval

Business Outlook

Pros

Very flexible with hours and time off requests. Competetive and diverse atmosphere.

Cons

Advancement isn't easy without knowing someone in the department. Not much recognition when accomplishments occur.

5.0

Mar 31, 2012

Extended Family

Guest services

Recommend

CEO approval

Business Outlook

Pros

Great bunch of people to work with. Is like one big family from co-workers and management. Everyone works very well together and have fun doing their job.

Cons

Wish it was a full time position instead of seasonal.

Viewing 622 - 624 of 646 Reviews

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Jobs at Holland America Line

Associate Data Scientist

Email Marketing Specialist

Business Development Manager - Mid-Atlantic Region

Assistant Ship Superintendent

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Holland America Line

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Great opportunity to travel and play music

Good place to work with minimal advancement opportunities.

Extended Family

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