Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 30 reviews)); "Great workplace and team." ((in 16 reviews)); "coworkers are nice and helpful" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "Long hours and no rest" ((in 29 reviews)); "Low salary compared to other competitors" ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

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3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

2.0

May 18, 2012

Speaking from experience, Holland America doesn't care about its employees and they're expendable.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The travel benefits are good.

Cons

Pay, atmosphere is depressing. You only advance if you're in the "click." I make 25% less than two years ago there. It's all about making the company money and they don't care about the employees.

5.0

May 14, 2012

It was extreme, and awesome, and thrilling, and tiring all at the same time; I had a blast.

Tour director

Recommend

CEO approval

Business Outlook

Pros

Location, Independence, Leasure/Travel industry, Job perks, Pay/Compensation,

Cons

Traveling job- lived out of a suitcase.

3.0

May 14, 2012

I had a lot of fun.

Highlighter

Recommend

CEO approval

Business Outlook

Pros

The people are great. Work can be a little tiresome, but the paycheck is worth it. It's located in a great part of town.

Cons

There are no cons, other then the tiresome work. I'm happy there and can see myself working there for a long time.

Viewing 619 - 621 of 646 Reviews

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Jobs at Holland America Line

Associate Data Scientist

Email Marketing Specialist

Business Development Manager - Mid-Atlantic Region

Assistant Ship Superintendent

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Holland America Line

Holland America Line reviews

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Reviews by job title

Speaking from experience, Holland America doesn't care about its employees and they're expendable.

It was extreme, and awesome, and thrilling, and tiring all at the same time; I had a blast.

I had a lot of fun.

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