Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 246 reviews)); "Good pay and honest" ((in 195 reviews)); "great benefits and I took advantage of all of the discounts across their array of companies." ((in 185 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 179 reviews)); "Great Team and very supportive" ((in 121 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 92 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 81 reviews)); "Can be long hours and tough" ((in 75 reviews)); "It’s bad manager and people" ((in 65 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 34 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)

Dominik S. Richter

54% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 4, 2025

A Leadership Structure Built on Favoritism and Detachment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some employees maintain professionalism despite the environment.

Cons

The organization operates on a closed-loop system of favoritism that begins at the highest level. Advancement appears concentrated among individuals with long-standing "personal ties" to executives, creating a clear hierarchy of insiders vs. everyone else. For years, employees have openly noted that individuals with close personal "relationships" to the CEO advanced rapidly into senior roles. Whether leadership disputes this or not, it has become a defining perception within the company and it shapes how employees interpret every promotion decision.

HelloFresh Response

5mo

Thank you for sharing your feedback. At HelloFresh, we strive to maintain a fair and inclusive workplace where opportunities are based on merit. We take concerns about favoritism or nepotism seriously. If you'd like to provide more specific examples, please don't hesitate to reach out to us at hf-feedback@hellofresh.com so we can address your concerns directly. Thank you & best regards, DS & Your HelloFresh HR Team

1.0

Sep 30, 2025

Chaotic. So much lay-offs. Going downhill.

Marketing

Recommend

CEO approval

Business Outlook

Pros

That the leadership still has basic human decency left. Kindness and empathy is non-existent. Senior leaders look after themselves and their job stability at the cost of low level employees who gets to execute their ineffective, losing strategies.

Cons

So much chaos, and losses. Low morale amongst employees. Senior leadership is non-functioning, it's just there for show. Was there an impact? Let the layoffs speak for themselves.

HelloFresh Response

7mo

Hi, we appreciate you bringing this to our attention. At HelloFresh, we are committed to fostering a respectful and ethical work environment. Any concerns regarding misuse of authority are taken very seriously. If you have specific concerns, please reach out to us at hf-feedback@hellofresh.com so we can address your concerns directly and appropriately. Thank you & best regards, DS & Your HelloFresh HR Team

2.0

Aug 29, 2025

Great Culture During COVID Boost, but Not Great After

Senior data scientist

Recommend

CEO approval

Business Outlook

Pros

* Some interesting DS problems * Excellent Tech Stack * Mostly intelligent and amiable colleagues and stakeholders * Discounts on products * HelloFresh portfolio thrived during COVID lockdown and a few years after, and culture was nice. * Nice pace; more than 40 hours per week was rare

Cons

* Demand for products started declining in late 2023 and continued. This created unreasonable pressure on the Data Science and Data Engineering teams, among other teams. * Hybrid Policy enforced in late 2023 with 2.5 days office per week required. * Some employees exempt from Hybrid Policy, majority were not. * Round of layoffs/forcing employees out in Spring 2025 (and a few more). * Not many opportunities for career growth in the DS/DE cohorts.

HelloFresh Response

9mo

Hey there, we understand how important it is to address these types of concerns, and we deeply value your willingness to share your thoughts. At HelloFresh, we strive for a culture of respect and inclusion. Please feel free to reach out to us at hf-feedback@hellofresh.com to provide additional insights so we can address this matter with care and attention. Thank you & best regards, DS & Your HelloFresh HR Team

Viewing 106 - 108 of 3,155 Reviews

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Reviews by job title

A Leadership Structure Built on Favoritism and Detachment

Chaotic. So much lay-offs. Going downhill.

Great Culture During COVID Boost, but Not Great After

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