Hays reviews

3.6

65% would recommend to a friend

(5,743 total reviews)
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Mark Dearnley

99% approve of CEO

51% positive business outlook

Hays has an employee rating of 3.6 out of 5 stars, based on 5,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hays employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

6K reviews
1.0
Nov 3, 2023

Stalked by your manager on activity

Recommend
CEO approval
Business Outlook

Pros

The employees are nice enough

Cons

Sales policies between the teams are not clear, systems are outdated, they check your activity and want to know what you're doing every second of every day, can't do any of your activity by yourself, calls go through a system where they check how long and when you were on a call, managers are messaging you at 11PM to ask what you are doing, who you're calling. Worst place I've ever worked, They treat your probation like it's a right to earn your place there like it's the 1900's, no direction, no clear systems in place, commission is so low it's the lowest of any agency in the city, reputation amongst companies is sour with Hays as they spam and do not oblige to client wishes, base salary is lower than any company I've ever talked to, very toxic culture and the rewards are made to seem good when they're actually quite horrible. Multiple people told me they cried and were beyond stressed out during their probation. The probation period is insanity. Very different getting into the company and discovering all of the issues versus how they sold it on the interview. Toxic, toxic, toxic. Customers do not like Hays and the way they conduct business.

1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work available. Assets provided to contractors.

Cons

Regular sexual harassment by management, reports of managers making workers cry in meetings, management encouraged skipping meals during team meetings, lack of proper training and skill development, inconsistent and unclear policy/practices, refusal by HR to investigate two reports of retaliation and workplace harassment. The company also attempted to increase the hourly work expectation for salaried workers with no increase in pay. Refused to take action when discriminatory benefits packages were pointed out. Regular refusal by HR/Benefits/Payroll to communicate clearly and effectively. Caught the company underpaying me after learning my coworkers' salaries and was subsequently illegally told that we were not allowed to discuss pay with one another. Frequent surveillance and reporting of workers to management. When workers inquired about the role a new team would fulfill and their fears of being laid off, they were told not to worry, provided no information that answered their questions, and then were laid off months later with no notice or warning.

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Hays Response
2y
Thank you for sharing your feedback on Glassdoor. We value all perspectives and take every comment seriously. We encourage you to contact our Human Resources department directly at uspeopleculture@hays.com. Your input is important to us, and we appreciate the opportunity to address your concerns directly. We are dedicated to addressing any concerns and ensuring a positive work environment for all employees. We strive to continuously improve and create a positive experience for everyone on our team.
1.0
Dec 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Some good colleagues nothing special.

Cons

Hays is a big brand so you have that backing, but it is a ruthless culture, backstabbing, shallow and unpleasant. Processes are old you won't learn anything new. I worked at Hays for a few months and was shocked to encounter the management in strategy and planning openly calling the team names such as bottleneck, and asked questions like, do you deserve the salary you are paid. I was asked to read my JD on the screen and was blamed continuously for the team's performance. I was told at the beginning of my role that one of my employees was linked to a senior management colleague, and as such would only be required to come into the office one day per week, while the other members of staff came into the office five days over two weeks. I was told that if you have a family member in Senior management, you will receive preferential treatment. Bullying was conducted openly on MS Teams and HR didn't say anything. Threats of dismissal were constantly given, and the line manager had no time to carry out 1:1 meetings.

Viewing 64 - 66 of 5,743 Reviews

Glassdoor has 8,123 Hays reviews submitted anonymously by Hays employees. Read employee reviews and ratings on Glassdoor to decide if Hays is right for you.