Does Hapag-Lloyd pay their employees well?

According to anonymously submitted Glassdoor reviews, Hapag-Lloyd employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hapag-Lloyd. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hapag-Lloyd?

74% of Hapag-Lloyd employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hapag-Lloyd 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Hapag-Lloyd?

Coordinator (37) , Customer Service Representative (36) , Customer Service (23) , Manager (23) , Customer Service Coordinator (21) , Sales Coordinator (19) , Senior Coordinator (18) , Export Coordinator (17) , Import Coordinator (16) , Logistics Coordinator (14) , Intern (11) , Werkstudent (11) , Internship (10) , Operations (9) , Sales Representative (9)

What are the pros of working at Hapag-Lloyd according to real employee reviews?

"long term benefits are good" ((in 51 reviews)); "Great people to work with" ((in 40 reviews)); "Salary will get on time and yearly bonus" ((in 30 reviews)); "Good colleagues to work around" ((in 28 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Hapag-Lloyd according to real employee reviews?

"Low salary for life quality" ((in 49 reviews)); "Poor management with stereotype thinking." ((in 41 reviews)); "3rd rated TL and Manager" ((in 17 reviews)); "Bad documentation and trainings are not very effective for new joiner." ((in 15 reviews)); "No growth opportunities for existing employees" ((in 7 reviews))

What are employees saying about Hapag-Lloyd layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hapag-Lloyd layoffs and their outlook for job security at Hapag-Lloyd in 2026.

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Hapag-Lloyd

Hapag-Lloyd reviews

3.7

74% would recommend to a friend

(778 total reviews)

Rolf Habben Jansen

88% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

778 reviews

3.0

Aug 25, 2013

interesting, needs to get younger, experts should be recognized

Customer service

Recommend

CEO approval

Business Outlook

Pros

room to grow, big int'l company

Cons

huge turnover, relies on market fluctuations, robotic employees,

3.0

Jul 26, 2013

Good company until acquired

Architect

Recommend

CEO approval

Business Outlook

Pros

Benefits are very very good

Cons

Workload can a bit much

3.0

Mar 29, 2013

Decent place to work...if you do not mind career stagnation

Insurance & claims coordinator

Recommend

CEO approval

Business Outlook

Pros

-Pay is average -No micromanagement - my manager was fantastic and gave me a lot of independence to work on my own files -Friendly and supportive coworkers and managers -Received great on the job training -Management was very appreciative of work performed -Expectations were very reasonable

Cons

-Very little opportunity for advancement and moving around -Hapag-Lloyd is a German company, which makes it more difficult for non-Germans to move around -German management can also be very fussy, as they have protocols and manuals for everything which at times causes a tremendous amount of inefficiency -Management does not encourage professional develoment

Viewing 760 - 762 of 778 Reviews

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Jobs at Hapag-Lloyd

Coordinator Customer Service - Invoicing

Coordinator Customer Service

Coordinator Customer Service

Coordinator Inland Delivery