Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Goodwill?

45% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 580 reviews)); "Great coworkers and a fun enviorment" ((in 374 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 123 reviews)); "work environment is good and" ((in 118 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 884 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 274 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 92 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

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3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Feb 14, 2012

Rewarding

Job placement specialist

Recommend

CEO approval

Business Outlook

Pros

Working with special needs individuals is very rewarding but can be frustraiting as well. Overall it is a feel good job.

Cons

We have limited resources to work with and with the current state of the economy and high unemployment it has made finding work for special needs people more difficult.

4.0

Jan 9, 2012

Great place to work if you can figure out what you're doing.

Job developer

Recommend

CEO approval

Business Outlook

Pros

Lots of creative freedom. I had my own private office. Benefits were awesome.

Cons

Entry level pay. Little to no training. I had to figure it ALL out on my own. Very frustrating.

3.0

Oct 24, 2011

happy

Cashier

Recommend

CEO approval

Business Outlook

Pros

they are very considerate people

Cons

low pay, some staff dont work..

Viewing 9136 - 9138 of 9,218 Reviews

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Jobs at Goodwill