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      GoStudent

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      GoStudent Customer Success Manager (CSM) reviews

      1.9

      0% would recommend to a friend

      (2 total reviews)
      avatar

      Felix Ohswald

      Not enough data to show CEO approval

      Ratings by demographic groups

      Reviews by job title

      2 reviews
      1.0
      Jan 25, 2026

      Csm

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros. Worst experience ever

      Cons

      It was very stressful environment, B2C spelling, worst experience ever , no clear targets set

      avatar
      GoStudent Response
      4mo
      Hello, Thank you for taking the time to share your feedback. We are genuinely sorry to read that your experience with us felt stressful and did not meet your expectations. This is not the experience we aim to create for our teams. We take feedback like yours seriously, especially when it highlights concerns around clarity and workload. Creating a supportive environment with transparent goals is important to us, and we continuously work on improving in these areas. If you are open to it, we would appreciate the opportunity to better understand your perspective. Please feel free to reach out to us directly at hr@gostudent.org . We wish you all the best in your future endeavors. Best regards, Your GoStudent People Team
      1.0
      Jan 3, 2024

      Joke of a company not interested in employees or customers

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing honestly, they killed the company culture, everyone became overworked and stressed with constantly increasing targets and reduced commission and bonus structures, no benefits, no prospects for growth

      Cons

      They only care about lining the pockets of the board and the investors, not about the employees and certainly not about the customers. What started as a tuition company clearly grew quicker than they could handle, management couldn't have been worse with decision making being sporadic and often resulting in unnecessary changes only to change back a few months later, but now they only care about pursuing VR as a way to make a name for the founders, eventually they'll give up on tuition itself I'm sure and make even more people redundant.

      avatar
      GoStudent Response
      2y
      Hello, Thank you for taking the time to share your honest feedback with us. We are sorry that you feel this way. We take your suggestions for improvement very seriously and want to further develop ourselves and our processes every day. Therefore, we would be pleased if we could exchange with you personally. Please email us with your contact details to hr@gostudent.org so that we can get in touch with you directly. We wish you all the best for the future! Your GoStudent People Team
      Related searches: GoStudent Customer Success Manager (CSM) jobs | GoStudent salaries | GoStudent benefits | GoStudent interviews
      GoStudent reviewsGoStudent Customer Success Manager (CSM) reviews

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