Gap reviews

3.7

69% would recommend to a friend

(10,060 total reviews)
avatar

Mark Breitbard

70% approve of CEO

56% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jun 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice managers and friendly co-workers

Cons

No hours, inconsistent work schedule, and way too much pressure on sales associates. I think that Gap is going out of business. Every other day there is a sale for 50% off everything and more and more Gap stores are closing. Because the company isn't making money, the managers put a ton of pressure on sales associates to be aggressive selling Gap cards and clothes and this made working there very stressful and uncomfortable. If the store doesn't make enough money each hour, then people are sent home. If you need to kill some time and money isn't an issue, then work here. If you have bills or want to actually make some money, look elsewhere.

1.0
Jun 8, 2017

Don't bother!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Forged some very good friendships - all walks of life Amazing charity events put on for the community Great discounts and promotions for staff (50%) and public everyday

Cons

Focus of business is heavily placed upon visuals rather than essential sales, training, delivering customer service or security compliances. In the London area very short staffed, often only two people on closes mainly senior sales leaving them in vulnerable situations.. The products always on yo yo discounts up and down providing everything cheap only after the product arrives. Execution of plans never follow through -managers don't motivate or delegate staff..no incentive for sales team only visuals. Every day numerous promos confusing customers. marketing is misleading in turn forming arguments with customers as never made clear. Terrible treatment of staff ..Very stressful as often they do about ten things all the same time that makes you often exhausted ,tired every day. Unable to handle legal issues due to no competency or care.

3.0
Nov 3, 2016

My Gap Experience

Recommend
CEO approval
Business Outlook

Pros

Gap was a fun place to work. The discount was nice, as well.

Cons

They just don't pay their employees enough to be able to survive on their own. If you're an "adult" working at a Gap store, there's NO WAY to do it without support from parents or your significant other (unless you're a GM). Along with that, moving up (at least at Gap Flood) is NOT EASY, no matter how intelligent and capable you are. The only way I became a level 4 was by threatening to leave.

Viewing 40 - 42 of 10,060 Reviews

Glassdoor has 10,668 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.