Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Forever 21?

47% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2594) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (215) , Assistant Manager (210) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"The people I work with are great and they like to promote from within if they see potential in you." ((in 456 reviews)); "Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 444 reviews)); "Flexible schedule and simple responsibilities" ((in 113 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 111 reviews)); "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." ((in 106 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 900 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 694 reviews)); "Manager was rude and unapproachblr" ((in 560 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 377 reviews)); "Blatant favoritism." ((in 152 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

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Forever 21

Forever 21 reviews

3.2

47% would recommend to a friend

(8,779 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Dec 8, 2018

Operations manager

Ops manager

Recommend

CEO approval

Business Outlook

Pros

There are no real good benefits other than medical and retirement.

Cons

The store management was okay, but the upper level management was horrendous. They do not know how to lead, they are manipulative and they do not look out for their employees while tending to pick favorites and ostracizing the rest.

2.0

Sep 10, 2018

Ok for first time job, not good for long term job prospects

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Store is glitzy and fashionable Convenient location Employee bathroom is big and clean Most employees ok, mostly young college-age girls Highly doubt there's much room for advancement - as a side note, most of the upper management are conventionally attractive, make of that what you will

Cons

Took forever to get hired, management is disorganized and a lot of stuff is manual Despite this, we had to sign in with these expensive biometric fingerprint scanners which is extremely invasive and big brother Had to call in for schedule, no online app to check this kind of stuff Constantly pushing the credit cards, your hours hinge on your ability to get apps every shift Made us enter and exit through certain entrances but the store is so big that it cuts into your check in/check out time. Employee entrance on different floor than break room (you have to put your stuff away before clocking in). Very hypocritical of CEO to claim to be Christian and yet engage in very un-Christlike behavior like paying employees min wage, giving them short breaks, making them push unethical credit cards on customers. Corporate is cheap and paranoid. Even though break room is super small, company invests in fingerprint scanners and video cameras to monitor employees vigilantly. Break room is small and bleak.

1.0

Jun 25, 2018

Visual Merchandising Manager

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

None at all, every aspect of this company is embarrassingly terrible.

Cons

The company is an actual joke, the district manager is a lying, manipulative, unqualified, irrational leader. The computers and all technology is over 20 years old as the CEO refuses to invest money in any stores as his reputation is known among all levels of staff as "cheap". DO NOT WORK HERE

Viewing 70 - 72 of 8,779 Reviews

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Jobs at Forever 21

Obsługa klienta - Język Francuski

Łódź

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Spedytor Międzynarodowy

Łódź

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