Does Forever 21 pay their employees well?

According to anonymously submitted Glassdoor reviews, Forever 21 employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Forever 21. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Forever 21?

47% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forever 21 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Forever 21?

Sales Associate (2594) , Visual Merchandiser (359) , Sales Associate/Cashier (320) , Retail Sales Associate (310) , Brand Ambassador (215) , Assistant Manager (209) , Cashier (179) , Store Manager (144) , Stock Associate (105) , Co-Manager (75) , Head Cashier (72) , Assistant Store Manager (70) , Visual Merchandising Manager (70) , Store Associate (68) , Manager (67)

What are the pros of working at Forever 21 according to real employee reviews?

"The people I work with are great and they like to promote from within if they see potential in you." ((in 455 reviews)); "Coworkers were great and I had a fun time as a sales associate with my fellow employees" ((in 452 reviews)); "Very considerate about responsibilities outside of work (Flexible Schedule)" ((in 116 reviews)); "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." ((in 108 reviews)); "Fun work environment and get to wear mostly whatever you'd like" ((in 107 reviews))

What are the cons of working at Forever 21 according to real employee reviews?

"Poor management and lots of pettiness" ((in 910 reviews)); "low pay (seems fair until you actually start working there and realize that its not worth it)" ((in 696 reviews)); "managers are rude and careless" ((in 557 reviews)); "If you want to work long hours and receive half of what you work for than this is the company for you!" ((in 365 reviews)); "Blatant favoritism." ((in 174 reviews))

What are employees saying about Forever 21 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forever 21 layoffs and their outlook for job security at Forever 21 in 2026.

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Forever 21

Forever 21 reviews

3.2

47% would recommend to a friend

(8,779 total reviews)

Winnie Park

47% approve of CEO

29% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Jan 8, 2019

DONT DO IT

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

None the place sucks badly

Cons

Ran like a circus on fire not in a good way. No sense of customer service.

2.0

Jan 7, 2019

More like Never 21

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

I worked at Forever 21 for a few months because I love fashion and I wanted to gain experience in the field of visual merchandising. It was horrible--the visual merchandisers frequently worked 12 + hour shifts without sufficient breaks and we were pressured by management to get huge tasks done in an implausible time frame. The other visual merchandiser I worked with would always raise her voice at me and basically question my intelligence. I was never properly trained and realized soon after that I was hired as an extra set of hands. I was expected to hold a wooden shelf that was half my weight on a 9-foot ladder to which I refused. I was warned about this company but I still took the job because they are huge in the industry. Be careful :/

Cons

low pay, overtime, unrealistic employee expectations, no safety training, stressful

1.0

Dec 22, 2018

Poor work place

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- I enjoyed shopping while on shift - Close team - Ability to move up in company

Cons

- Management were not afraid to cut hours (despite hard work ethic. Went from working 30 hours a week in December to only 8 hours a week in January. - It's difficult to track hours you work. The fact that managers could edit your timecards without you knowing made me feel really uneasy. I have no doubt they changed my hours as I was not getting paychecks that matched hours I worked. - Good luck getting any holidays off. They threatened to fire people for taking days off during "black out days" - Hired people because they needed bodies. You'll find 4 people on shift doing all the work with 10 other people on their phones just standing around.

Viewing 67 - 69 of 8,779 Reviews

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Jobs at Forever 21

Obsługa klienta - Język Francuski

Łódź

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Spedytor Międzynarodowy

Łódź

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