Fiserv reviews

3.0

44% would recommend to a friend

(10,709 total reviews)
avatar

Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,709 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Apr 5, 2010
Recommend
CEO approval
Business Outlook

Pros

- Pay is decent. - Good people (although they are becoming more and more jaded). - Exposure to senior management.

Cons

- Taking all of the decision making ability away from the middle layer, and now, senior management becomes a bottleneck to do anything. - Run their employees into the ground, and they don't act to change it. - Sales team hangs the technology teams out to dry. - Pay freezes for almost two years - despite extraordinarily strong financial results..

2.0
Apr 3, 2010

Sure miss Les and George

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well, there the free coffee. Plus in this economy, it's a job. It's always fun waiting to see what's the next new "Number 1 Priority" to bump the old one.

Cons

Ever since Jeff was brought in, benefits and anything that use to contribute to morale have been taken away. There is no longer any incentive since the profit sharing cap has been cut in half and is calculated based on the company wide performance, not business unit performance. About the only incentive is the fact that Fiserv is closing data centers and everyone works under an environment of fear. While every one is under a pay freeze, senior management is still getting their bonuses and going on company paid trips to Hawaii. Sure miss the days of "The Client comes First" and "People Make the Difference". Speaking of which, with the change of one word, "People Make the Difference" turned into "People Make a Difference". This meant the company no longer had to spend a penny of the employees (more cost savings into Yabuki's pocket) plus free PR for Fiserv (which they are more than happy to feed to the press and their customers).

2.0
Apr 2, 2010

Not looking foward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The lower level employees were mostly approachable.

Cons

The company does not embrace change, and does not make decisions looking forward. The company has many employees who simply keep their head down and let others do the bulk of the work. The corporate vision is unclear and the low level employees are unsure of the future.

Viewing 10627 - 10629 of 10,709 Reviews

Glassdoor has 11,779 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.