Fiserv reviews

3.0

44% would recommend to a friend

(10,707 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,707 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

11K reviews
4.0
Apr 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are decent. Focus on acquiring top talent ensures you will be working with some of the brighter minds in the business, assuming you are interviewing for a site that has that background. With the SOA transition in full effect, you will likely learn some good new skills that will carry you well into the future.

Cons

Extremely $$$ focused. To the point of employee morale degradation in a couple of key areas: 1) lack of pay raises for the past 18 months and 2) large focus on off-shore development "capability". "Capability" is quoted because they are basically getting less than what they are paying for, and on-shore associates are paying the cost of arduously trying to grow the skills of the off-shore crew, with limited to no visible effect.

1.0
Apr 5, 2010
Recommend
CEO approval
Business Outlook

Pros

- Pay is decent. - Good people (although they are becoming more and more jaded). - Exposure to senior management.

Cons

- Taking all of the decision making ability away from the middle layer, and now, senior management becomes a bottleneck to do anything. - Run their employees into the ground, and they don't act to change it. - Sales team hangs the technology teams out to dry. - Pay freezes for almost two years - despite extraordinarily strong financial results..

2.0
Apr 3, 2010

Sure miss Les and George

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well, there the free coffee. Plus in this economy, it's a job. It's always fun waiting to see what's the next new "Number 1 Priority" to bump the old one.

Cons

Ever since Jeff was brought in, benefits and anything that use to contribute to morale have been taken away. There is no longer any incentive since the profit sharing cap has been cut in half and is calculated based on the company wide performance, not business unit performance. About the only incentive is the fact that Fiserv is closing data centers and everyone works under an environment of fear. While every one is under a pay freeze, senior management is still getting their bonuses and going on company paid trips to Hawaii. Sure miss the days of "The Client comes First" and "People Make the Difference". Speaking of which, with the change of one word, "People Make the Difference" turned into "People Make a Difference". This meant the company no longer had to spend a penny of the employees (more cost savings into Yabuki's pocket) plus free PR for Fiserv (which they are more than happy to feed to the press and their customers).

Viewing 10624 - 10626 of 10,707 Reviews

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