Great work experience, no room for advancement. - Intimates Category Manager Victoria's Secret Employee Review

4.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

- 40% discount as a manager and gratis merchandise frequently - Always multiple associates to help get things done -Tools are given to be successful -Live results daily to see where opportunities are in the moment. -Work/life balance is more important than companies I have worked for in the past, but it's retail. Expect to work nights, weekends, and holidays.

Cons

- Sometimes stressful/negative environment - Very tedious work with panty bars and other panty tables. They get VERY messy when they are on sale...guess who gets to put them back to standard :) -Not enough recognition/incentive for associates -No room for advancement

Explore other reviews about Victoria's Secret

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy retail job for beginners

Cons

long and slow hours at times

3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

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