Lots and lots of bureacracy - PAX Service Agent Swissport Employee Review

3.0
Apr 18, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers - My best piece of advice would be to make sure you make a great first impression. - Lots of downtime depending on area of work - Some flexibility when it comes to managing your hours* - Lots of interesting experiences - Upward mobility if you're willing to put in the work. This will also mean you have to play office politics unfortunately.

Cons

- Horrid training culture, does seem to be slightly improving in this regard. - Management comes across as very sleazy. You have to keep pestering them about anything you need otherwise nothing gets done. - Notice the asterisk I put on the flexibility point? Well, prepare to have your hours cut randomly depending on the needs of the airline you're working for. Also shifts will randomly change from morning to evening depending on airline lol. - Ridiculous uniform policies. You'll wear the same uniform for a year and one day they'll start cracking down on you for not wearing the exact shade of blue they want or something lol. If your role requires to go to any ramp area, they'll expect you to be wearing steel toe shoes. Its very half-assed enforcement and comes across as them trying to cover their own faults.

Explore other reviews about Swissport

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

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