Customer Service Agent - Customer Service Agent Swissport Employee Review

3.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good experience and nice uniform

Cons

Be prepared to be screamed at for oversized luggage, cancelled flights, anxiety management, charging excess fees etc. Even if it is company policy, it takes guts.

Explore other reviews about Swissport

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

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