I don't know how staff stay with the company so long - Anonymous employee Superdrug Employee Review

2.0
Jul 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff discount card End of shift Days off Some of the staff I worked with were great.

Cons

I've been working for Superdrug for 9 months. I was promoted to Team Leader within a month. I feel like I haven't been trained properly and indeed was left running a £30k a week store before being fully trained and without a support network. The amount of time the company wastes doing endless pointless tasks is laughable. We are told that between the hours of 10-3 we should be 100% customer facing in the 9 months I have been working for Superdrug this hasn't happened. Long serving managers are so entrenched in the Superdrug way of doing things they think all retail runs this way. It doesn't! You end up watching your back for the knives that will eventually end up in it. You work very hard and get grief if you do something wrong but zero praise if you do an amazing job. I have never worked for a company who allow supervisors to run the store. The branch I work in, frequently have no management in the business for days on end. Often short staffed and management don't leave enough cover on shop floor, leaving customers unable to find any staff members to help them. Staff morale is very low and most team members are unhappy. Team Leaders pay is poor for the work required I get 50p more than minimum wage. After 9 months I've had enough and I'm looking for another job.

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