Pros
Friendly team to work with, decent staff discount. Helpful ipad training learning about different products and how they work etc.
Cons
Far too little hours allocated to stores. Management are breaking their backs as they are salaried and are constantly working 50+ hours a week as they are the only ones who can do so as it doesn't cost the company. I don't think any of the upper managers have ever worked in store and don't realise how much stores are struggling. Team morale is at an all time low due to everyone being exhausted. Constantly phoned on your days off to cover. Always end up staying at the end of the day to cash the tills up which takes 20 minutes and you don't get paid for this. Constantly pressured to force starbuys on customers at the till, no incentives, but if you don't hit targets you're in trouble. The pay is terrible for the pressure everyone is under. I've never felt so down in my whole life and sooner or later everyone is going to break and end up leaving. Things have to change.