When the market sneezes run for the hills - Account Manager Robert Walters Employee Review

1.0
Dec 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Fresh Fruit, Coffee Machine (free to use), Good Location

Cons

When the pandemic hit things hit rock bottom, they were ‘ok’ before this event. It was so obvious how the company went about things, targeting groups of people month on month. To onlookers this targeted approach was very obviously measured and personal. “Let’s attack them as individuals or small groups (less than 20) so we can avoid announcing this to the government and market”. “If we wipe out Team Leaders and Account Managers then Account Directors and Client Service Directors will be safe”. Worked like a dream, a shield of protection was put around certain individuals, there is a cult at the AD/CSD level that is exclusive to members only. As a result of maintaining this cult Team Leaders and Account Managers were picked off like wounded soldiers on the battlefield. The Personnel team managed this as best they could but difficult questions were often greeted with silence by them and they would ask a cult member to join the exit call. If you have no other employment options and need to join RS hold your breath for the first 2 years because if the market sneezes you will very politely, and very discreetly, be asked to use the exit door for the final time. Please don’t expect a goodbye, thank you or directions to the door, just find it and leave. If, however, you can get into the cult then well played, you’ve made a great career choice, you’ll be able to get out your pipe and slippers and relax, you’ve got a job for life but will witness those reporting to you getting slaughtered as often as is required for your own protection. It’s a “would never return or recommend” from me.

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Robert Walters Response
5y
Hello, and thank you for your candid review of working with us. This past year has been challenging and upsetting for everyone, and business leaders have had to make some tough and unpopular decisions to ensure their businesses remain viable, and that they can safeguard as many jobs as possible. My team and I - and, indeed, our entire Global Leadership Team (GLT) - pride ourselves on having the utmost respect for our people. If, in the midst of the unprecedented disruptions caused by the pandemic, we didn't meet the high standards we aspire to, I regret that. However, I do not recognise any of the assertions you make about certain roles and people being 'protected'. That is simply not the case, and our decisions were based on what was best for our business at the time. I understand that objective decisions can sometimes seem subjective and biased to those most affected by them, but all I can offer is my assurances that they were not. Regardless, I regret that your experience of leaving us was not as positive as either you or I would have hoped. I do wish you the very best with your onward career journey. Many thanks, Kirsty Adams (Global HR Director, Resource Solutions)

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Cons

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