Good career start but needs to invest in improving culture and work/life balance. - Consultant Robert Walters Employee Review

2.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Good place to kick-start career if you have little to no experience. Clear growth trajectory and good training for new starters.

Cons

Poor work/life balance - Employees are expected to work overtime regularly, come in early and stay late. There's no flexibility when it comes to hours and you will face resistance when taking sick time or WFH (in regular times, employees often come into the office sick due to this). Little understanding for employees with long commutes, special circumstances, outside commitments, etc. Considering the office is based in SF, there are many other comparable companies with much better work/life culture. Very KPI driven - High pressure and competitive environment (it’s a sales role), although this is to be expected in an agency setting such as this. Inexperienced management - Most managers have worked their way up in the business and have no outside experience. Not very understanding and at times can be unprofessional. Need to invest more here and train managers in good HR practices. Outdated technology - Workflow is slowed down because of regular tech issues and lack of support. Internal software is dated and difficult to use.

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Robert Walters Response
6y
Thanks for your review. I appreciate you being so thorough in your feedback, even if I was disappointed to read much of it. First, I take on board your point about our technology/systems, and I can assure you that we are working on this and that it’s a top priority for the business. Second, you’re right – this is a commercial environment and every member of our team needs to be a high performer, but I also think we reward that hard work with trust, autonomy and as much flexibility as we can. And I’m personally very proud that we’re able to offer our staff a path to management — that’s why we’ve partnered with a market-leading management training firm to develop our managers and ensure we always follow HR best practices. That said, I would never endorse any action by any manager that put the health and wellbeing of our people at risk. I really value the culture we’ve built here, and I want every member of our team to get the support that he/she needs. I’d appreciate the chance to speak to you privately and get some further details about your experience – in complete confidence, of course. Please feel free to email me and we can set something up. Thanks, Simon Bromwell Managing Director – North America

Explore other reviews about Robert Walters

5.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The company does value work life balance however with the recent merger the team structure changed and the management team really needs to add structure to make it more cohesive however they only care about meeting numbers

Cons

Management does not care in performance of employees unless they are not meeting numbers

3
3.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

team environment, fast-paced culture, exposure to great clients

Cons

not much growth opportunity, lack of transparency, compensation

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