Hidden wine...hidden pay - Anonymous employee Ritz-Carlton Employee Review

1.0
Oct 31, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It technically a "ritz carlton". I got the meet Cheyenne at training, and oh my God that girl with the light eyes was beautiful.

Cons

This is not a job for a professional adult, you will for the most part stand by the check-in desk like a Carnival Barker and try to get people to notice the hidden wine room, which is named appropriately because nobody knows it's there. If you ask them how much will you earn weekly they will give you a half-assed answer stating that they don't know because they don't know the cash tips. There are no cash tips! My biweekly check if I was lucky was $750 and that's what I made if I was a banquet waiter in addition. This is not a job for professional that has wine knowledge, this is a job for recent college grad that lives in their mother's home and wants ritz Carlton on their resume. You think I'm a jaded ex-employee? Before you accept the job ,ask the employees at the front desk or at the bar or the valets how busy the hidden wine room attendant is. With that said, if you are the type of human being that can stand somewhere for 8 hours straight accomplishing nothing and staring into space without becoming frustrated this is the position for you!

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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