Too bad to be true - Customer Service Agent Qatar Airways Employee Review

1.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Everything in the life has the positive aspect. In this case were my Co-workers. I have no bad words for any of them specially from my team. Young people full of positive energy who make your life easier in that prison.

Cons

What can you expect from a country which has no freedom, full of gas-money ,and nowaday is ruling the world. So the same slavery but in Europe. Forget about holidays, weekends, summer, new years´s eve, Christmas,etc etc. You will be 8.15 hours sticked to your chair, you will have 5 minutes toilet break per day, they will count every single second of your life, Later, they will promise you tickets with 90% discount that probably you can not effort with your low salary. The most ironic is that every day you will make a lot of money for them, dealing with the stupidity of the rich people boring at home that the only entertainment they have is to call you to make your day. Forget about any comission. I never being in a place so bad organized. I had 3 different managers in 1 year and a half, 3 Team leaders, and almost 70 employees just quit (from 120) so imagine the situation. If you don´t belive me or just you are thinking i am the tipical frustrated employee, so... please go ahead and apply for the position ;) have fun!!

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5.0
Jan 27, 2025
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Pros

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Cons

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2.0
Jan 26, 2026
Recommend
CEO approval
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Pros

5 star airline, great team. Leading carrier in the Middle East

Cons

Lack of trust on its employee and micro-management can be an issue

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