CSR - Customer Service Agent Qatar Airways Employee Review

1.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

airline tickets , you get 90% or 80% discount but its always on a stable fare but if the plane is fully booked by customer they offload you and you dont travel , u get the tickets only after 6 months from your employment and your relatives have 10 tickets

Cons

the worst management ever they dont care about their employees , and the terminate people for stupid reasons like for example if you didnt put the color of lipstick they want you to put they can terminate you and so many stupid reasons , u work for 10 hours rotational shifts and they treat you like a slave you are a customer service agent and the make you work at the check in counters , transfer desk , gates ,back office and even standing like a statue for hours just to greet customers , for them you have no right to complaint and u r a slave

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5.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

good pay work social life

Cons

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2.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

5 star airline, great team. Leading carrier in the Middle East

Cons

Lack of trust on its employee and micro-management can be an issue

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