Pros
The people (not in management roles) are great. Everyone I've worked with, both on my team and cross functionally, is easy to work with and willing to help others. The people are really the only thing that make the job enjoyable. There is also a gym and a cafeteria, which are both nice to have given that the area outside the building is horrible and there is nowhere to walk to other than McDonald's.
Cons
- they try to take advantage of your pay: start you out as low as possible and it is extremely hard to get a raise over 2%. Most people get less than 2%. The company just doesn't have the money to give fair raises. - technology is ancient, I don't feel like I have the tools to succeed and there is too much manual work to be done which of course leaves room for many errors - old fashioned culture, many people are not able to work from home and many others are scared to ask when they feel they need it because it's practically frowned upon, even when it's snowing out and all of Philadelphia is shut down, including other retailers in the area, but Pep Boys doesn't close - the building is disgusting.. The floor has not been cleaned once in the years I have been there and there are dead cockroaches all over the place - sales are down so the atmosphere is tense