Ok job - Anonymous employee Pep Boys Employee Review

3.0
Oct 22, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My managers are very flexible with my life and my school schedule they are open for 13 hours a day so there are plenty of hours available.

Cons

pay, stress. dealing with people who are mad at the world because their car broke down. Argueing with people over how much something costs even though you already beat the competition in price by a large margin customers will still try to talk you down and just be rude to you. No medical benefits offered for part time workers. also working on commission dealing with co workers who try to steal your sales is a real bummer and can create tension sometimes.

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5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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